Frequently Asked Questions

Everything you need to know about professional keratin hair care at home.

How long do the keratin treatment results last?

With proper aftercare using sulfate-free shampoos, our salon-grade keratin treatments typically last between 3 to 5 months depending on your hair type.

Are your products safe for color-treated hair?

Yes, all Keratin Salon Direct formulas are specifically designed to be safe for color-treated hair and can actually help seal in color and add vibrant shine.

What is your shipping policy for domestic orders?

We offer free standard shipping on all orders over $75 within the continental United States. Orders are typically processed within 24-48 hours.

Can I return a product if I am not satisfied?

We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product for a full refund, minus shipping costs.

Do your treatments contain formaldehyde?

We prioritize safety and health; our signature smoothing systems are formulated to be 100% formaldehyde-free while still delivering professional results.

How soon can I wash my hair after a treatment?

Unlike traditional salon treatments that require a 72-hour wait, our advanced formula allows you to wash your hair or tie it back just 24 hours after application.